Case Study: Regaining Forecast Accuracy After COVID-19 Lockdowns
Virtual Best Practices Conference: Business Planning, Forecasting & S&OP/ IBP
Case Study: Regaining Forecast Accuracy After COVID-19 Lockdowns

You will learn:

  • What happened to demand following the COVID-19 lockdown and during the economic recovery
  • How Hilti managed this demand crisis with specific techniques and approaches
  • How Hilti introduced an accelerated S&OP cycle to better sense and respond to demand fluctuations
  • How Hilti monitored sales trends across all markets and coordinated a timely return to normal planning processes
  • How Hilti adjusted demand history to prevent the lockdown disruptions from impacting future forecasts
author
Bogusz Dworak, CPF
S&OP/IBP Manager
Optegra Eye Health Care

Bogusz is a leader and practitioner in forecasting, demand planning, S&OP, and IBP with over 20 years of experience in retail, manufacturing, and service organizations. He has served both as a functional lead and a supply chain planning consultant, supporting various companies across industries including automotive, life sciences, FMCG, construction, packaging, beverages, and home appliances. Since February 2024, he has been driving the S&OP process at Optegra UK, a leading private healthcare provider that improves the quality of life for tens of thousands of patients each year through vision-correction therapies. Bogusz holds an MSc in Mathematics and Statistics from the University of Warsaw, as well as IBF Certified Professional Forecaster (CPF) and ASCM CPIM certifications. He currently resides in Manchester, UK, with his wife and two sons.

author
David Young
Global Forecast Manager
Hilti
David is an experience forecasting professional, having worked at Hilti in warehousing and supply chain planning roles for 15 years, including 4 years in the Global Forecasting team based in Manchester, UK. As part of this team, he works to provide the best possible baseline statistical forecast to support Hilti’s S&OP activities. He holds degrees in Chemical Engineering and Accounting from the University of Pennsylvania and an IBF CPF certification.