Sven transitioned from customer service to demand planning in 2006, taking a demand planner role at Black & Decker. He has worked in S&OP and demand planning ever since at companies including BASF, Omega Pharma, Wolf Oil, and most recently, Petronas Lubricants where he is currently working as Global Network Planning & Optimization Manager. Here, he and his team built a Demand Planning process bridging regional HQs and EU markets to support the regional S&OP process. Sven is now member of the Global Centre of Excellence, responsible for the Demand Planning Process around the world. His focuses are aligning the process at global level, running regional capability analysis, providing global training, and executing S&OP maturity assessments. Sven holds a degree in Economics and Languages from AP Hogeschool Antwerpen, Belgium, and is an IBF Certified Professional Forecaster (CPF).